Store Policies
Privacy & Safety
Payment Methods
- Credit / Debit Cards
- PAYPAL
Shipping Policy
All orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
​
Local Delivery
​
Free local delivery is available for orders over $100 within Salt Lake County. For orders under $99, we charge $9 for local delivery.
​
Deliveries are made from 3 pm to 9 pm on Tuesday to Friday and 10 am to 3 pm on Saturdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
​
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
​
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at lightfilledcreation@gmail.com with your name and order number, and we will look into it for you.
Return Policy
If you would like to make a return or an exchange, please contact us at lightfilledcreation@gmail.com within 7 days of receiving your package.
​
Please note the following exceptions to our return and refund policy:
​
-
Discounted items are final and cannot be returned or exchanged.
-
Returned items must have tags still on and be returned in original product packaging.
-
Returned items must have no visible signs of wear or use.
-
Due to hygiene reasons, earrings are not accepted for return or exchange.
-
All buyers are responsible for return shipping costs.